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The customer experience provided by retailers has advanced considerably over the past few years. This article looks at the most popular trends and the newer, emerging technologies that are likely to gain traction in the near future. We then look at four of the technologies customers have come to appreciate in their interactions with retail…

Recruitment is often seen as a task carried out when there are specific vacancies that need filling. However, this view can mean you lose out on exceptional talent. This post suggests some ways you can benefit from top candidates even when you have no vacancies. Think of hiring as a process, not a series of…

Many articles on business performance and leadership development focus on the role of technology. From artificial intelligence (AI) and machine learning (ML) to the Internet of Things (IoT) and cloud computing, every day we read about new ways for businesses to improve their performance and profit margins. This article has a different focus. While acknowledging…

A well written job description can save a hiring manager hours during the hiring process. If the description is written correctly and thoroughly, it will weed out those who are not qualified and will answer questions interested candidates typically have. If you seem to have trouble finding quality hires, you may want to look at…

Job hunting in today’s market requires various skills, one of which is networking. When done properly, it can make a positive impact on your career. However, the opposite can also be true. Bad networking can ruin your reputation. Here are some suggestions on becoming a successful networker. Become the “regular” of your networking group. Showing…

A disengaged or unfocused team can cause a productivity breakdown in any business. The job of a manager is to decipher the underlying issues and get the team or individual employees back on track. When managing these underperforming people, here are some things to consider: Get to Know your Employees – Whether you are having difficulty…

Employment screening used to refer to checking your references. While companies will almost certainly check your personal references, there are also other types of employment screening with which you may not be familiar. Being prepared for potential employers to look much deeper into your background than just references is very important. Criminal History Screening – Criminal…

very company has them…..employees who are working as a means to an end. They aren’t the productive, over achieving worker you hoped, but more the type who does just enough to get by. Often times, these types of employees can bring an entire team down with their lack of enthusiasm for their job. Addressing this…